Returns & Exchanges
At Hedge House Furniture, we take pride in our heirloom-quality craftsmanship and want you to be completely satisfied with your investment. If your piece isn't the perfect fit for your home, we offer a 30-day return window for standard collection items in original condition.
Return Process
- 1.Initiate Your Request
Contact our customer care team within 30 days of delivery to request a Return Authorization (RA) number and provide your order details.
- 2.Prepare for Pickup
Carefully repackage your furniture in its original shipping materials to ensure it remains protected during transit back to our workshop.
- 3.Schedule Transportation
Once your return is approved, we will coordinate with our white-glove delivery partners to schedule a convenient time for furniture collection.
- 4.Inspection and Refund
After our craftsmen inspect the returned item for quality assurance, we will issue a refund to your original payment method, minus applicable restocking and shipping fees.